Alliance Senior Care FAQs

Frequently Asked Questions

Who can receive home care in Bloomfield Hills?

Home Care in Bloomfield Hills is available to all older adults and can assist with a variety of home care needs. Many of our clients start services while their needs are very minimal, transportation needs, housekeeping etc. Since our services change with the client’s needs you will be able to develop and maintain a long term relationship. If you feel that you or a loved one may benefit from home care, getting a free assessment is easy. A member of our experienced staff will meet with you to determine if home care is right for you.

Will my family member always receive care from the same caregiver?

Our goal to establish a long-term caregiving relationship with your loved one. Strong rapport and trust with a caregiver is vital to a successful home care experience. However, if your loved one receives care for many hours in a day or at different times throughout the day and the week, it may be necessary to schedule more than one caregiver within the week. When we start service, we identify the caregiver or caregivers in Bloomfield Hills that are going to be part of each client’s care team. We introduce each caregiver on the team to the client and ensure that they are familiar with the client and their care needs. At Alliance Senior Care, we believe our client’s deserve the respect of knowing who is coming to care for them and when they will arrive.

What if I need to speak to someone in the office after business hours?

Alliance Senior Care staff is available 24 hours a day, 7 days a week, 365 days a year. There is always a live person on call to handle any care needs that come up after hours or emergencies. Our clients are never left waiting for an answer or without the support that they need.

Can we arrange for transportation to appointments?

Transportation is a popular home care service. Transportation is not limited to just doctor’s appointments. We encourage our clients to maintain as many activities that they previously enjoyed. Many of our clients use transportation for shopping and errands, book clubs, exercise and art classes, the symphony, museums and other community events. Many of our clients start with transportation services as driving may be their first need for additional services.

What should I watch for that might indicate that it's time for home care?

Everyone ages differently but here aresome things to look for when visiting a loved one: Has personal hygiene declined? Are there any concerns with memory? Is the house clean? Do they have groceries (not just frozen dinners)? Have you noticed any weight loss? These are just a few things to consider when you’re thinking about home care. If you are not sure call for a free assessment to determine if home care can help improve your loved one’s quality of life and your peace of mind.

What happens if there is a medical emergency?

In the event of a medical emergency 911 is immediately called. All caregivers in Bloomfield Hills go through emergency preparedness training. As part of creating a personalized care plan we include the client’s emergency instructions. This can include Advanced Directives, DNR status, emergency contacts and hospital preferences. Rest at ease that we have prepared our staff on how handle emergency situations.

How does Alliance Senior Care select caregivers?

Alliance Senior Care has a rigorous screening process that includes check of employee’s criminal background, sex offender registries, nursing home registry’s, references and driving records as well as a of qualifications. In addition, all of our caregivers in Bloomfield Hills are trained and many are certified. Amongst our ranks are CNA’s, Home Health Aides (HHA), Medical Assistants (MA), Patient Care Tech (PCT’s), Nursing students, EMT’s and many more. Most importantly, all of our caregivers are compassionate.

Why can't I just hire a private caregiver? For example, a family friend?

Hiring a caregiver requires you to act as an employer and comply with complex employment regulations. You could also be liable if a private caregiver is hurt in your loved one’s home. Also, you need to cover sick and vacation days when your provider is not available. Working with an agency like Alliance Senior Care eliminates the issues that come with hiring and managing employees. Caregivers are rigorously screened, managed, scheduled and supervised by us. Also, private caregivers are generally not.

Does health insurance and/or Medicare cover home care solutions?

Unfortunately, Medicare and most health insurance policies do not have cover non-medical home care solutions. However, if your loved one was a veteran or the spouse of a veteran, Veteran’s Affairs does have programs that may assist with home care solutions.

Long Term Care Insurance and some life insurance policies may pay for some all of the home care solutions that you need. For more information or if you are not sure, give Alliance Senior Care a call, we can help you determine if you have coverage that may assist in paying for home care solutions.

How often do we get billed?

Alliance Senior Care bills on a bi-weekly basis. No long-term contract is required, allowing maximum flexibility as needs change.

Are your caregivers insured and bonded?

Yes. All Alliance Senior Care caregivers are carefully selected and thoroughly screened. To help ensure the safety and well being of our clients, we cover each caregiver with general liability and workers’ compensation insurance.

I know my loved one needs home care. What's the next step?

Schedule a call to discuss your personalized needs.

My loved one lives in a senior community, can they receive care?

Yes, we provide care anywhere they call home. Private homes, condos, Independent Living,
Assisted Living, Skilled Nursing, Rehab or even when they are in the hospital.

Alliance Senior Care Reviews

See why Alliance Senior Care has been a trusted industry leader for years

Senior Home Care Bloomfield Hills MI

Alliance Senior Care Bloomfield Hills MI Awards & Associations

As a Home Care Pulse Trusted Provider, our clients have voted us Provider of Choice several years in a row

Our owners are leaders in the Oakland County senior care industry, serving on the SCAN board and the Michigan chapter of the Aging Life Care Association. Our care professionals are certified by NAACM (National Academy of Certified Care Managers).

Senior Home Care Bloomfield Hills MI

Dina Hurnevitch, Owner and Operator of Alliance Senior Care, discusses early signs of Dementia and Alzheimer's on ABC News.

bloomfield hills mi home care

Oakland County Senior Home Care Satisfaction Guarantee

We go above and beyond for our clients with these stand-out benefits that separate us from the competition

Family Owned & Operated

We are a family-owned and operated agency that cares for our clients like our own family.

Specialty Chronic Disease Programs

Including Alzheimer’s and Dementia Home Care with Certified Dementia Practitioners.

Licensed, Bonded, and Insured

We are licensed, bonded, and insured to protect our clients and their families.

Exclusive Training Curriculum for Our Caregivers

Our caregivers receive continuous training to stay current with new emerging technologies and best practices.

Operated by a Certified Geriatric Care Manager

We have a Certified Geriatric Care Manager who coordinates and manages care for our clients.

Live Phone Support Is available 24/7

Our clients are never left waiting for an answer or without the support they need. Staff on call 24/7.

Providers of Choice Award Winners

We are a part of an esteemed league of a select few home care agencies to win the award nationwide.

Assist Accessing Your Long Term Care Insurance Benefits

If you have Long Term Care Insurance, we’d be happy to review your policy, file your claims, and help you access all of your benefits.

Highly Trained Caregivers

Custom Care Per Client

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ASC 10YearLogo
Award-Winning Care
15+ Years Experiences
Thousands Served
Available 24/7
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Oakland County Senior Home Care Satisfaction Guarantee

3 simple steps to independence for seniors and peace of mind for their families

Step 1
Step 1

Call Our Office

We're ready to address any concerns you have and walk with you as you take the first step on the path to thriving independently at home with a loving caregiver.

Step 2
Step 2

Schedule a free assessment

In our virtual assessment, we will review your care needs, schedule, hobbies, and personality to create a customized care plan that matches your needs and preferences.

Step 3
Step 3

get matched with a caregiver

We'll match you with a caregiver that feels like family. If you don't bond with them and look forward to their visits, we will find you a new one.

Don't wait until it's too late. Call now to schedule a FREE, no-obligation, virtual assessment

After conducting our assessment, we'll create a custom whole-person home care plan based on your needs, schedule, personality, and lifestyle. Then, we'll use that info to match you with the perfect caregiver.

Contact Alliance Senior Care

Schedule a call

Visit Our Office

Service Areas

Oakland County, Macomb County, Wayne County, Auburn Hills, Bloomfield Twp, Bloomfield Hills, West Bloomfield, Birmingham, Novi, Livonia, Troy,  Beverly Hills, Royal Oak

Contact Info

Phone

(248) 900-3129

Email

contact@allianceSRcare.com

Address

7 W Square Lake Rd, Bloomfield Hills, MI 48302

Social Media

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