Alliance Senior Care FAQs
Frequently Asked Questions
Who can receive home care in Bloomfield Hills?
Home Care in Bloomfield Hills is available to all older adults and can assist with a variety of home care needs. Many of our clients start services while their needs are very minimal, transportation needs, housekeeping etc. Since our services change with the client’s needs you will be able to develop and maintain a long term relationship. If you feel that you or a loved one may benefit from home care, getting a free assessment is easy. A member of our experienced staff will meet with you to determine if home care is right for you.
Will my family member always receive care from the same caregiver?
Our goal to establish a long-term caregiving relationship with your loved one. Strong rapport and trust with a caregiver is vital to a successful home care experience. However, if your loved one receives care for many hours in a day or at different times throughout the day and the week, it may be necessary to schedule more than one caregiver within the week. When we start service, we identify the caregiver or caregivers in Bloomfield Hills that are going to be part of each client’s care team. We introduce each caregiver on the team to the client and ensure that they are familiar with the client and their care needs. At Alliance Senior Care, we believe our client’s deserve the respect of knowing who is coming to care for them and when they will arrive.
What if I need to speak to someone in the office after business hours?
Alliance Senior Care staff is available 24 hours a day, 7 days a week, 365 days a year. There is always a live person on call to handle any care needs that come up after hours or emergencies. Our clients are never left waiting for an answer or without the support that they need.
Can we arrange for transportation to appointments?
Transportation is a popular home care service. Transportation is not limited to just doctor’s appointments. We encourage our clients to maintain as many activities that they previously enjoyed. Many of our clients use transportation for shopping and errands, book clubs, exercise and art classes, the symphony, museums and other community events. Many of our clients start with transportation services as driving may be their first need for additional services.
What should I watch for that might indicate that it's time for home care?
Everyone ages differently but here aresome things to look for when visiting a loved one: Has personal hygiene declined? Are there any concerns with memory? Is the house clean? Do they have groceries (not just frozen dinners)? Have you noticed any weight loss? These are just a few things to consider when you’re thinking about home care. If you are not sure call for a free assessment to determine if home care can help improve your loved one’s quality of life and your peace of mind.
What happens if there is a medical emergency?
In the event of a medical emergency 911 is immediately called. All caregivers in Bloomfield Hills go through emergency preparedness training. As part of creating a personalized care plan we include the client’s emergency instructions. This can include Advanced Directives, DNR status, emergency contacts and hospital preferences. Rest at ease that we have prepared our staff on how handle emergency situations.
How does Alliance Senior Care select caregivers?
Alliance Senior Care has a rigorous screening process that includes check of employee’s criminal background, sex offender registries, nursing home registry’s, references and driving records as well as a of qualifications. In addition, all of our caregivers in Bloomfield Hills are trained and many are certified. Amongst our ranks are CNA’s, Home Health Aides (HHA), Medical Assistants (MA), Patient Care Tech (PCT’s), Nursing students, EMT’s and many more. Most importantly, all of our caregivers are compassionate.
Why can't I just hire a private caregiver? For example, a family friend?
Hiring a caregiver requires you to act as an employer and comply with complex employment regulations. You could also be liable if a private caregiver is hurt in your loved one’s home. Also, you need to cover sick and vacation days when your provider is not available. Working with an agency like Alliance Senior Care eliminates the issues that come with hiring and managing employees. Caregivers are rigorously screened, managed, scheduled and supervised by us. Also, private caregivers are generally not.
Does health insurance and/or Medicare cover home care services?
Unfortunately, Medicare and most health insurance policies do not have cover non-medical home care services. However, if your loved one was a veteran or the spouse of a veteran, Veteran’s Affairs does have programs that may assist with home care services.
Long Term Care Insurance and some life insurance policies may pay for some all of the home care services that you need. For more information or if you are not sure, give Alliance Senior Care a call, we can help you determine if you have coverage that may assist in paying for home care services.
How often do we get billed?
Alliance Senior Care bills on a bi-weekly basis. No long-term contract is required, allowing maximum flexibility as needs change.
Are your caregivers insured and bonded?
Yes. All Alliance Senior Care caregivers are carefully selected and thoroughly screened. To help ensure the safety and well being of our clients, we cover each caregiver with general liability and workers’ compensation insurance.
I know my loved one needs home care. What's the next step?
Schedule a call to discuss your personalized needs.
My loved one lives in a senior community, can they receive care?
Yes, we provide care anywhere they call home. Private homes, condos, Independent Living,
Assisted Living, Skilled Nursing, Rehab or even when they are in the hospital.
Alliance Senior Care Bloomfield Hills MI Awards & Associations
As a Home Care Pulse Trusted Provider, our clients have voted us Provider of Choice several years in a row
Our owners are leaders in the Oakland County senior care industry, serving on the SCAN board and the Michigan chapter of the Aging Life Care Association. Our care professionals are certified by NAACM (National Academy of Certified Care Managers).
Dina Hurnevitch, Owner and Operator of Alliance Senior Care, discusses early signs of Dementia and Alzheimer's on ABC News.
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After conducting our assessment, we'll create a custom whole-person home care plan based on your needs, schedule, personality, and lifestyle. Then, we'll use that info to match you with the perfect caregiver.
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Oakland County, Macomb County, Wayne County, Auburn Hills, Bloomfield Twp, Bloomfield Hills, West Bloomfield, Birmingham, Novi, Livonia, Troy, Beverly Hills, Royal Oak
7 W Square Lake Rd, Bloomfield Hills, MI 48302